Backup & business continuity

Data loss can occur from hardware failure, accidental deletion, malicious insiders, or ransomware attacks. Managed backup ensures your critical business data is securely copied, encrypted, and stored off-site so you can recover quickly from any disaster.

A backup is simply a copy of your data. Business continuity is the comprehensive plan and technology (like rapid server virtualisation) that ensures your business can continue operating with minimal downtime while the primary systems are being restored.

Yes. We provide image-based backups for physical and virtual servers. This means we don't just back up files; we back up the entire operating system and applications, allowing for much faster full-system restores.

Yes. Microsoft's shared responsibility model means they do not guarantee the backup of your data. We provide automated cloud-to-cloud backups for Exchange emails, SharePoint sites, and OneDrive files.

If your physical server fails, our business continuity appliances can temporarily run a virtual copy of your server locally or in the cloud, so your staff can keep working while the physical hardware is repaired or replaced. Restore times depend on your environment and agreed scope.

Backups should be tested regularly. Verification checks and test restores should be part of the agreed backup scope, to help confirm that your data is intact and recoverable when you need it. No backup arrangement can guarantee recovery in every scenario.

Not necessarily. Most SaaS (Software as a Service) providers ensure their infrastructure is available, but they do not protect you against accidental deletion or malicious activity within your account. Third-party backup is essential.

If ransomware strikes, we immediately isolate the infected systems to prevent spread. We then wipe the compromised machines and restore your data from our immutable (unchangeable) backups, getting you back online without paying the ransom.